Shipping policy

Shipping Policy

Effective Date: 30 March, 2026

At SIXORAA FASHION, we work with carefully selected print-on-demand manufacturers, dropshipping suppliers, and logistics partners to deliver our products to customers around the world. Our goal is to provide reliable and transparent shipping while ensuring the best possible customer experience.


1. Order Processing

All orders are processed after payment has been successfully received.

As many of our products are made-to-order or fulfilled through trusted third-party partners, production begins only after your order is confirmed.

Order processing generally includes:

  • Order verification
  • Product manufacturing or sourcing
  • Quality inspection
  • Packaging
  • Dispatch to the shipping carrier

Processing times may vary depending on the product and fulfillment partner.


2. Shipping Time

The estimated delivery time for each product is displayed during checkout and on the product page before you complete your purchase.

Please note that these delivery estimates are not guaranteed and may vary depending on several factors.

Shipping times may be affected by:

  • Production time required for made-to-order products
  • The third-party dropshipping or print-on-demand service provider fulfilling your order
  • Vendor and logistics partners serving your delivery region
  • Customs inspections and clearance procedures
  • Public holidays
  • Weather conditions
  • Transportation disruptions
  • Local courier performance
  • Other unforeseen circumstances beyond our reasonable control

Actual delivery may be earlier or later than the estimated timeframe shown during checkout.


3. International Shipping

SIXORAA FASHION ships to customers in many countries worldwide.

To provide efficient delivery, we work with multiple fulfillment centers and shipping partners located in different regions.

Depending on the destination country, your order may be fulfilled by different manufacturing or logistics partners specializing in shipping to:

  • Western Europe
  • Central Europe
  • Eastern Europe
  • North America
  • Asia
  • Oceania
  • Other international regions

The fulfillment partner used for your order is selected based on product availability, production capacity, shipping efficiency, destination country, and logistics network.


4. Multiple Shipments

If your order contains multiple products, they may be shipped separately from different fulfillment centers.

You may receive:

  • Multiple tracking numbers
  • Separate delivery dates
  • Separate packages

There are no additional shipping charges for split shipments unless clearly stated during checkout.


5. Shipping Charges

Shipping charges are calculated during checkout based on factors including:

  • Delivery destination
  • Product type
  • Package weight
  • Fulfillment location
  • Shipping method selected

The final shipping cost will be displayed before payment is completed.


6. Customs, Duties & Import Taxes

International orders may be subject to:

  • Customs duties
  • Import taxes
  • VAT or GST
  • Brokerage fees
  • Other government-imposed charges

Unless explicitly stated during checkout, these charges are the responsibility of the customer.

SIXORAA FASHION has no control over customs procedures or fees imposed by local authorities.


7. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking information to become active after dispatch.


8. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

  • High seasonal demand
  • Courier service disruptions
  • Customs inspections
  • Severe weather conditions
  • Public holidays
  • Government restrictions
  • Transportation delays
  • Supply chain disruptions

SIXORAA FASHION cannot guarantee delivery dates and shall not be liable for delays caused by third-party shipping providers or events beyond our reasonable control.


9. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed.
  • Additional shipping charges may apply for reshipment.
  • We may be unable to issue a refund if the order cannot be recovered from the shipping carrier.

Please contact us immediately if you need to update your shipping address before your order enters production or dispatch.


10. Lost, Damaged or Missing Packages

If your package is lost, damaged during transit, or marked as delivered but not received, please contact us within 7 days of the expected delivery date.

Include:

  • Order Number
  • Customer Name
  • Delivery Address
  • Photographs (if applicable)
  • Description of the issue

We will work with our fulfillment and shipping partners to investigate and determine the most appropriate resolution, which may include a replacement or refund where applicable.


11. Shipping Restrictions

Some products may not be available for delivery to certain countries due to:

  • Local import regulations
  • Carrier restrictions
  • Product availability
  • Fulfillment partner limitations

If we are unable to fulfill your order, we will notify you and issue a refund for any unavailable items.


12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

SIXORAA FASHION

Customer Support Email: sixoraafashion@gmail.com

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (IST)

We aim to respond to all shipping-related inquiries within 24–48 business hours.